On Our Mind…Language of Leadership

By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development

I am sure, like me, you receive all kinds of inspirational messages and quotes from famous people. I actually like reading them and applying the principals if they seem new or different to me.

I particularly like the ones that are sensible and seem to be very logical. After all, there isn’t any special sauce to being a good leader- much of it is common sense, a true concern for others and a sincere interest in learning about your team.

Here is a list of some leadership “language” that I think will hit home:

  1. How can I help?
  2. What do you think?
  3. I trust you
  4. Thank You
  5. I was wrong- sorry
  6. I appreciate your efforts

Have you used any of these in the past five days? Did you include them in an email? Did you say them during a Zoom meeting? Can you put them into a message today?

It doesn’t take much to make someone’s day and to let them know that they are truly appreciated.​

Take a look at some of our upcoming webinars..​

Flood Insurance – It’s Coming Your Wa​y!!​

ABEN Additional Insured Illusion & Feats of Cont Risk Trans

ABEN Law of Ins Contracts & Rules of Policy Interpretation

ABEN Understanding the Insurance Industry

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