On Our Mind… Attitude, Adjustments and Anxiety
By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & DevelopmentOk, something a bit personal for today. I was sitting in the waiting room (with my mask on!) for some blood work in advance of my doctor's appointment next week, and I started listening to the other people around me. I started noticing them- one was obviously a patient from a nearby nursing home with her aide; a young boy with his Mom and about four other middle-aged people. It was very interesting to me that some people were simply reading a book while they waited, others had their phones out and another had a crossword…