Yearly Archives: 2021

On Our Mind

​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development​Boy am I glad things are finally getting back to normal! Or are they? I actually am seeing what I will call “A NEW Normal”.Think about it- did you learn any new habits (good I hope) that you can continue to practice even after things return to normal? What do I mean?  Have you and/or your staff learned to work efficiently virtually? Have you implemented some new customer service protocols that should be sustained? Have you been able to regularly contact your team, vendors and clients by using email, Zoom, text or other means of communication that…

Continue ReadingOn Our Mind

7 TIPS ON HOW TO IDENTIFY EMAIL SCAMS & A FREE WEBINAR

​A guest post by Walter Contreras of Motiva​Join us for a FREE webinar by Motiva on July 13th: 5 Cyber Security Protections EVERY Agency Needs NOW​​​As the number of spam and phishing emails continues to rise, it is increasingly more valuable for you and your staff to be trained how to recognize a scam when you see one.Do you know how to identify and handle email scams that want to infiltrate your business? Let us start with these tricks to recognize an email scamLook at the email headers: Some of the first pointers you’ll get are the email headers, i.e. the subject line, the sender name, and so…

Continue Reading7 TIPS ON HOW TO IDENTIFY EMAIL SCAMS & A FREE WEBINAR

Albany Update: Big I NY Calls for Veto of Insurance Disclosure and Dog Breed Underwriting Restriction Bills

​The legislature is adjourned and not scheduled to reconvene until January 2022. However, two Big I NY-opposed bills were passed by the legislature, and will be sent to the Governor for signature or veto. Big I NY is calling on the Governor to veto both of these bills.Disclosure of Policy Information in Litigation – S.7052/A8041At the 11th hour, the Senate and Assembly rushed through legislation mandating that all insurance documents be disclosed early in litigation, including insurance application documents. We opposed this bill on the grounds that it creates serious privacy concerns for insureds, as insurance applications contain a large amount of personal information that…

Continue ReadingAlbany Update: Big I NY Calls for Veto of Insurance Disclosure and Dog Breed Underwriting Restriction Bills