Important Update from President & CEO, Lisa Lounsbury
Last week, Kemper Insurance notified many agents that their producer and agency agreements were terminated, retroactive to October 1, 2023. Big I NY immediately responded by alerting the NYSDFS of this unfair and troubling action. NYSDFS investigated and subsequently compelled Kemper to rescind the changes, restoring all producer and agency agreements. We spoke to Kemper Insurance and they confirmed that they will be restoring agency appointments back to October 1, 2023. They also reiterated that agents are able to continue servicing their clients by contacting the Kemper underwriting department. The NYSDFS is working with Kemper on the agent communication that we anticipate will be sent early next week.
As a reminder, Big I NY’s advocacy also lead to Kemper’s commission reinstatement.
We are grateful to the NYSDFS for their work and protection of consumers.
As always, Big I New York has your back.