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Balancing Client Service and Risk Management: Streamlining Success in 2025

Abstract: As an independent insurance agent, you juggle many roles—client advocate, team leader, business builder, compliance “cop”, and more. Balancing amazing customer service with effective risk management might feel like walking a tightrope, but the right procedures can make it a breeze. Body: ​Written by: Cindy Scharf, Agency ConsultantAs an independent insurance agent, you juggle many roles—client advocate, team leader, business builder, compliance “cop", and more. Balancing amazing customer service with effective risk management might feel like walking a tightrope, but the right procedures can make it a breeze. Let's dive into five essential strategies to boost efficiency, deepen client trust, and shield your agency…

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NextGen New York 2024: A Year in Review

Abstract: What has NextGen been up to? SO many great things! Here are some highlights from 2024. Body: ​This year, NextGen New York successfully brought together young agents from across the state for a series of impactful events focused on networking, advocacy, education, and community service.Here's a look back at our exciting year:January 2024Statewide Coffee and Connect Virtual Call: We kicked off the year with a virtual call, allowing insurance professionals from all corners of the state to connect and learn about getting involved with Big I NY/NextGen.Lobbying Day in Albany: Our members gathered in Albany to advocate for our industry, meeting with legislators to…

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Hochul Vetoes Wrongful Death Bill for a Third Time

Abstract: New York Gov. Kathy Hochul this weekend once again vetoed legislation to dramatically expand the categories of damages that can be recovered via lawsuit for an alleged wrongful death Body: ​New York Gov. Kathy Hochul this weekend once again vetoed legislation to dramatically expand the categories of damages that can be recovered via lawsuit for an alleged wrongful death. In the veto message, Gov. Hochul emphasized that the bill posed a risk to the financial well-being of the state's healthcare system and could lead to higher costs, including insurance premiums.Big I New York has been a staunch opponent of the proposal, citing a multi-billion…

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