Blowing Up The Benchmarks
By: Carey WallaceThere are several key benchmarks that independent insurance agencies use to measure their success. They include retention rate, sales velocity, profitability, and revenue per employee – just to name a few.In many cases, the historic metrics for each of these benchmarks are being redefined by agencies that are thinking differently about how the work within each role inside an agency is accomplished. Those that are able to rethink “the way we have always done it" at the task level are finding ways to drive efficiency, unlock capacity, and drive up the profitability inside their agency.The core metric that measures efficiency is revenue per employee,…