On Our Mind: So What Do You Do?
By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & DevelopmentA little bit about me: sometimes I do not want to talk to anyone. And at other times, I will chat your ear off! Yesterday when I was at the barber, he was asking me questions about my job and if it has been affected by COVID. I told him that I just work from home a bit more now, and other than that, I have been busy. I knew what was coming next: “So what do you do?” I decided to answer with, “I’m in the insurance business: I help support agents with education, training, research, and more.” I continued, rather proudly, that “our…