Industry News

Abstract: ​The New York State Attorney General's office is offering a new Business Guide to Website Privacy Controls​ to help businesses better protect consumers who visit their websites. Body: ​The New York State Attorney General's office is offering a new Business Guide to Website Privacy Controls​ to help businesses better protect consumers who visit their websites.Attorney General Letitia James said in a news release that businesses do not always accurately describe to website visitors how their information is tracked and the privacy controls they employ. The new guide:Identifies common mistatkes businesses make.Describes steps they can take to identify and prevent issues.Provides information to help businesses comply with…

​The New York Auto Insurance Plan (NYAIP, also known as “the Plan") is reminding insurance producers to take precautions when transacting business with Plan insureds by phone or email.The Plan's Special Investigations Unit (SIU) became aware of instances where producers took NYAIP applications, endorsement requests, and credit card transactions by phone. Some of them did not verify the applicant's or card holder's identity. They then falsely certified that they met the NYAIP identity verification requirement. The result was: Issues regarding applicant information.Disputed, unauthorized and questionable credit card transactions. The Plan reminds producers that when conducting business virtually, they must visually verify their insureds' identities. They…

​At the request of the New York State Department of Financial Services (DFS,) Big I New York met by video with DFS representatives this morning to discuss the ongoing problems with the state's personal insurance market. Big I New York Chair of the Board David Bodenstein, President and CEO Lisa Lounsbury, and AVP of Research and Information Tim Dodge met with the DFS representatives for a little more than a half hour.DFS asked for the meeting to continue discussions that began on July 25. The meeting was productive. Further conversations between Big I New York and DFS on how they can work together to improve…