Education

By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development​​ Over my thirty…err, many years in the insurance industry, I handled numerous claims - usually in the “fender bender" or “small house fire" category. I've had my share of larger claims where my clients suffered big financial, personal and/or professional losses and we were there to help them, as best as we could, to get their lives back together again. For that I am very proud and humbled. The weird, unusual or just plain crazy loss notice crossing my desk sometimes made me laugh, and some made me wonder if our clients have…

​By Mary Byrnes​, AAI-M, AU​, Education Department On the eve of my last day with Big I New York rapidly approaching on November 7th, it seemed like the perfect opportunity to leave you with one last challenge. Thinking back on a few decades in insurance, it has come to mind how truly blessed I have been to have been mentored by some wonderful people.  Perhaps you might have known them. Bill Caryl of Caryl & Murray (RIP)-This was my first agency position.  Whether it was asking to take the brokers licensing course, take the AAI course series, try my hand at sales, or whatever, Bill was not…