Beyond the AI 2.0 Era: Why Change Management is the New Core Competency

Abstract: HubSpot INBOUND 2025: AI was everywhere. But the conversation has shifted from AI as a tool to AI as an agent. Body: ​By: Nick Johnson, Director of Technology at Big I NYI just came back from HubSpot INBOUND 2025, and like most major conferences this year, AI was everywhere. But this wasn’t the same conversation we were having in 2023 or even 2024. It wasn’t about writing blog posts with ChatGPT or generating quick marketing copy.The conversation has shifted from AI as a tool → to AI as an agent.And the bigger shift? From efficiency hacks → to redefining how systems themselves operate.From Efficiency to OptimizationFor…

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NYAIP Hikes Max Producer Service Fee, Rates

Abstract: Insurance producers obtaining coverage from the New York Automobile Insurance Plan (NYAIP) will be able to charge larger service fees next year. Body: ​Insurance producers obtaining coverage from the New York Automobile Insurance Plan (NYAIP) will be able to charge larger service fees next year. The increase in the maximum fee from $65 to $100 takes effect on January 1, 2026.The New York State Department of Financial Services (DFS) approved NYAIP's proposed change to Section 21.C of the plan manual on September 4, 2025. Starting next January 1, producers will be able to charge fees up to $100 for all risks except:Commercial autosPrivate passenger…

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Three-Year Trends in New York’s P&C Insurance Marketplace

Abstract: The 2024 Big I New York P&C Marketplace Report is ready to read! Body: Premium Growth and Market Scale: New York's P&C insurance marketplace continued its upward trajectory over the past three years, with Direct Premium Written (DPW) growing from $58.7 billion in 2022, to $63.6 billion in 2023, and then to $69.0 billion in 2024. Year-over-year growth rates improved slightly from +7.8% in 2023 to +8.4% in 2024, although still below the national growth pace of +9.6%.Loss Ratios Performance: Loss ratios in New York remained relatively stable but slightly elevated compared to the national average. Across all P&C lines, New York posted:2022: 64%2023:…

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