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​​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development​​As Mark Twain once said, “If it's your job to eat a frog, it's best to do it first thing in the morning. And if it's your job to eat two frogs, it's best to eat the biggest one first."The frog is that one thing you have on your to-do list that you have absolutely no motivation to do and you're most likely to procrastinate on. Eating the frog means to just do it.  Otherwise, the frog will eat you, and you'll end up procrastinating it the whole day.Once that one task is done, the…

​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development​​ “We can't help everyone, but everyone can help someone." – Ronald Reagan I rarely go through the drive through at my local coffee shop.  I am either too cheap, running too late or just plain impatient.  However, I decided to get a small coffee to go the other morning and was pleasantly surprised when I went up to the window to learn that someone had already paid for my coffee.  I immediately thought to myself, “shoot I should have ordered a large!!“ Just kidding.  I said to myself, “wow that was really nice!!" I share…