Some Practical E&O Steps To Follow from Allianz
This is an unprecedented time for us all and first and foremost we hope you and your loved ones remain safe throughout this ordeal. We expect you are currently receiving inquiries from clients seeking guidance concerning what type of loss is covered under various policies you have procured on their behalf. We also understand providing excellent customer service is of key importance to your firm as it is ours. There is a natural tendency to want to respond quickly to questions being raised by anxious clients who are seeking immediate answers and this is a key point in time when agency employees should be empathetic…