How to Build an Award-Winning Agency Culture

​A guest post by Jonathan Theders, CEO of RISKSOURCE Clark-ThedersAt RISKSOURCE Clark-Theders, we have a plan for everything, including our workplace culture. Every year, we create an annual culture plan, based around a theme. For example, in 2020, our theme was all about 20/20 clarity and vision. We did not understand pre-COVID-19 how critical this theme would be not only for our business priorities, but also for our team, especially since part of the theme included breaking down taboos and stigmas around mental health.Our culture plan includes big-picture themes as well as regular check-ins that help us care for employees on an individual level. These things help…

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6 Hiring Tips from Independent Insurance Agency Leaders

​A guest post by Tyler Asher, president of independent agent distribution at Liberty Mutual and Safeco Insurance. Struggling with hiring and staffing in your agency? You're not alone. Finding and hiring top talent can be tough.The insurance industry is facing a talent crisis. According to the U.S. Bureau of Labor Statistics, 400,000 insurance employees are set to retire within the next few years. And younger generations aren't necessarily considering insurance as a career path.It's time for agencies to get creative about how they attract talent and build their teams.This article is part of our new Future of Work Guide. Click to view the full guide.For ideas and examples to help you…

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Growing Your Book with Workers’ Compensation

By Stephen PrimianoToday I woke up as I normally do, a prompt bottle for the baby coupled with my regime of morning coffee mixed with the morning news. As I clicked through a variety of news venues a common narrative taking place is the state of the job market. As a broker delivering Workers’ Compensation products and solutions, that topic is very important to me as it has a direct impact on my business and that of the independent insurance agents I support.We have just begun the 4th quarter, and I am beginning to think of ways to deliver more value and find new opportunities for our…

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