Monthly Archives: November 2020

Is Your Agency Compliant with NY’s New Sick Time Law?

​New York’s Sick Time Law- What You Need to Know and DoNew York State’s Paid Sick Leave law (also referred to as “sick and safe time”) is now in effect.  All employers with employees in New York must begin to provide their employees time off for sick and safe time purposes. The amount of time and whether or not it is paid or unpaid depends on the number of employees a company has as well as, for small companies, the previous year’s net income.As of September 30, 2020, employees were to begin accruing sick time at a rate of 1 hour for every 30 hours…

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ACT Announces New Agent Resource: An Agent’s Resource Guide to Chatbots

Expectations for instant service and ease of doing business have never been greater. Your agency needs to meet these expectations to compete in this digital-first world.  Provide immediate customer service, realize cost savings, and reduce staff workload by implementing a website chatbot.   You likely have a lot of questions on how to get started! ACT has created “An Agent’s Resource Guide To Chatbots” to help.   Powered by the expertise of our Customer Experience Workgroup, you will learn:                         •  What is a chatbot?                        •  Challenges and benefits of using       …

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Election Results: Property Damage Coverage Issues

​By Chris Boggs, the Big I’s Executive Director of Risk Management & Education​News reports from across the country tell of retailers boarding up their buildings in attempts to curtail damage from rioters post election. From an insurance perspective, are there any coverage issues these retailers should consider? Insurance coverage questions asked over the past several days in preparation for the election have center around several common terms:Riot,Civil unrest,Insurrection, and even War.Each read similarly, “If my insured’s property is damaged by (fill in the blank from above), is there coverage? Understand that no (or very few) coverage question(s) is/are answered with a simple “yes” or “no.” There is…

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