On Our Mind…Goals, Not Resolutions
By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & DevelopmentHappy New Year! Well, what a year we just experienced. Needless to say, I hope you, your staff, and your family are safe and well. My question is, now what? What do we do now that is different and/or more productive?I have never been big on New Year's resolutions BUT I am big on setting goals and working to hit those goals.It looks like we will be working remotely for a couple more months at a minimum. We certainly have experience doing that, so, let's make the best of it: exercise more, drink more…