Introducing CNA Surety, Available Through IMS Access

It took months to land that important account.  You followed up with responsive service and valued insurance products.  Now, this key customer just requested a surety bond. And...they need the bond by tomorrow.  Why take the risk of referring this hard won client to a competing agent?           You now have access to a surety provider with capacity, experience and the right tools to meet your client's surety and fidelity bond needs. CNA Surety is known for its expert underwriting, solid financial strength, market leadership and creative solutions to all bonding requirements. The CNA Surety group of companies ranks as one of the…

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Digitize Payments To Increase Customer Satisfaction…And More

​The trend is clear. People today prefer to pay digitally. That includes everything from Amazon purchases to their monthly utility bill – and yes, their insurance premiums! While there are still a few diehard check writers out there, digital transformation is here to stay. The Many Benefits of Digital PaymentsCustomer convenience is often cited as the main reason businesses offer digital payments. And statistics bear that out. In a survey of billing executives, 97 percent reported higher customer satisfaction as a benefit of digitizing payments. The report, called “The Digital Edge”, also found other key business benefits, such as: reduced collection times (86.5%), increased operational efficiency…

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Big I New York and IMS

Independent Market Solutions (IMS) was established in 2007 with the goal of creating greater market access for member agents. In 2019, Big I New York made the investment to be a part of IMS and, since that time, we have grown market availability in New York to include 11 participating carriers that offer personal, commercial, and various specialty lines. The purpose of IMS is to provide member agents access to quality insurance markets and alternatives that may be otherwise unavailable. IMS creates marketplace leverage through its negotiated contracts, which can be particularly helpful for smaller or rural agents.  Big I New York membership allows your agency to sign-up for the…

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