On Our Mind: Embracing Unpredictability
By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & DevelopmentLife Is so unpredictable, I stopped trying to predict it a long time ago. When I made that decision, a wonderful thing happened- my stress level went down! Now, it didn’t go away completely, and I still prepare for what might happen, but I have learned not to get upset if things don’t always go my way.For example, I had a big meeting coming up with a new group of people whom I never met before- I was warned about their personalities, their quirks, their potential expectations- I spent hours researching and preparing and was…