Education

While new hire season 2020 may look very different than 2019, new employees are still joining agencies every day.  We have connected with many hiring managers and new hires to learn what's different about the onboarding process.  A lot is different especially when agencies' employees are working from home or a smaller staff rotates in-office times.  Below are tips if you are hiring over the next 60 days: 1.  Number One Priority: Have A Plan! This was always a proven strategy but now more than ever.  Map out the first three weeks day by day.  The first impression sets the stage for future expectations.  A…

​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development I am sure, like me, you receive all kinds of inspirational messages and quotes from famous people. I actually like reading them and applying the principals if they seem new or different to me. I particularly like the ones that are sensible and seem to be very logical. After all, there isn't any special sauce to being a good leader- much of it is common sense, a true concern for others and a sincere interest in learning about your team. Here is a list of some leadership “language" that I think will hit home:…

By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development​ I have been enjoying very much the many different videos that people have been posting on the internet- from professional musicians working together to produce unbelievably great music (have you seen the Doobie Brothers?) to celebrities ​trying to share good news to plain ol' folk creating videos with their families. I share these with you to point out that all is not doom and gloom!!  Creativity is at its peak!!  There are certain industries that are thriving, certain businesses that will come out stronger and new businesses will be invented. Stay positive! Stay Strong!  Have fun and…