Education

By Sue Keegan, AIC, MBA, Learning & Development CoordinatorThey say we are living in a new world; that we have a new normal.  Life seems and feels really strange right now.  Looking for the silver lining has become important to me.  And guess what?  I found it!During this, the craziest of times, I was hired by Big I NY.  To long story short it, my background is in claims.  I worked for the same company for almost 30 years.  They closed their NY office at the end of last year.  On my last day, as I was literally heading out the door, I ran into…

​​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & DevelopmentAhhh to be “independent."Dictionary.com defines it as:not influenced or controlled by others in matters of opinion, conduct, etc.; thinking or acting for oneselfnot subject to another's authority or jurisdiction; autonomous; freenot influenced by the thought or action of othersnot dependent; not depending or contingent upon something else for existence, operation, etc.​You are an independent insurance agent!  You have the freedom to do what is best for your customer.  It is a tremendous benefit that comes with an equally tremendous responsibility.  Of course, price is important, but you have the opportunity to offer ANY company your agency…

​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development  Someone called me an intelligent thinker the other day. I had to look that up to see what it meant.  LOL!  Here is what I found at neuronation.com (and what I normally try to do). 1.   Learn from your mistakesEverything we do is a matter of trial and error. A baby cannot learn to walk without falling down first, and we cannot do better at work if we don't know what to improve. 2.   Re-evaluate your viewsThe greatest minds of all time have re-evaluated their initial theories. When we think of intelligent, famous people, scientists usually come…