Education

​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development I am sure, like me, you receive all kinds of inspirational messages and quotes from famous people. I actually like reading them and applying the principals if they seem new or different to me. I particularly like the ones that are sensible and seem to be very logical. After all, there isn't any special sauce to being a good leader- much of it is common sense, a true concern for others and a sincere interest in learning about your team. Here is a list of some leadership “language" that I think will hit home:…

By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development​ I have been enjoying very much the many different videos that people have been posting on the internet- from professional musicians working together to produce unbelievably great music (have you seen the Doobie Brothers?) to celebrities ​trying to share good news to plain ol' folk creating videos with their families. I share these with you to point out that all is not doom and gloom!!  Creativity is at its peak!!  There are certain industries that are thriving, certain businesses that will come out stronger and new businesses will be invented. Stay positive! Stay Strong!  Have fun and…

By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & Development​ Per-sist-ent Adjective Continuing firmly or obstinately in a course in spite of difficulty or opposition ​I'm a pretty patient, even keeled man. My wife would agree with that statement. As we raised our kids, it was usually me who had a level head and she was the one who, well let's just say, wasn't as patient at times. But I have to admit to you now- I am starting to lose my patience with this whole Covid-19 thing!! I am struggling to be consistent, persistent and steadfast in any and all of my routines.…