Education

​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & DevelopmentOk, something a bit personal for today.  I was sitting in the waiting room (with my mask on!) for some blood work in advance of my doctor's appointment next week, and I started listening to the other people around me.  I started noticing them- one was obviously a patient from a nearby nursing home with her aide; a young boy with his Mom and ab​out four other middle-aged people.  It was very interesting to me that some people were simply reading a book while they waited, others had their phones out and another had a crossword…

​​​By Jim Lombardo, CPCU, AAI, AIM, MBA, AVP of Learning & DevelopmentMy wife just reminded me that back in March when I started working remotely, I boldly predicted I would be back at the office by mid-May, well……….As we stare straight at August, all the headlines (well many of them) are talking about kids going back to school and “how" it will all work.  It got me to think about your agency and your staff's needs for continuing education for license renewal as well as those taking certification and designation classes.What are your plans?  How do you implement them?  Have you discussed doing classes as a group…

By Sue Keegan, AIC, MBA, Learning & Development CoordinatorMy daughter has a dream catcher in her room, hanging over her bed.  Legend says good dreams pass through the dream catcher to the sleeping child and bad dreams are warded off.  A dream catcher is a good luck charm that absorbs positive energy while repelling negative energy.  My daughter was a true believer in this legend when she was younger.  She's sixteen now, and although we haven't talked about it in forever, that dream catcher remains on her wall.  She has approached COVID-19 with such a positive attitude that I almost think there is something to be said about the…